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General / Sizing
Is there just one size? For the visors?
Yes. The adjustable Velcro closure provides a comfortable fit for both men and women.
How does the sizing of your hats vary by style?
Our unstructured hats work best for small head sizes, while our structured cotton and mesh hats are better suited for larger head sizes.
Is the sweatband made of terry cloth or cotton?
Our sweatbands are made of easy-to-clean, comfortable cotton.
Are there customizable options available?
Yes. We offer our most popular colors: white and black for customization in both our hats and visors.
Care & Maintenance
How do you clean the hats and visors?
Spot clean any stubborn stains, place the hat or visor on the top rack of the dishwasher, and run on a regular cycle. You can also add your hat or visor to your washing machine as long as you protect it as you normally would any hat or visor by placing it in a hat washing cage, then air dry.
What should I do if my hat/visor gets wet?
This should not be an issue; just allow it to air dry.
Can the visor be removed to wash the hat?
No. However, the hats and visors can be cleaned by putting them on the top shelf of the dishwasher just as you would any ball cap or visor. They can also be washed in the washing machine just as you would any ball cap or visor, by placing it in a hat washing cage and allowing it to air dry. Our plastic brims hold up better than traditional cotton brims.
Sun Protection
Does the brim protect against UV A & B rays?
Yes. The brim provides 100% UVA and UVB protection.
Does the fabric provide UPF protection?
Yes. The fabric has a UPF50 rating.
How do Visto Visors enhance visual clarity?
The patent-pending tinted brims banish glare, ensuring uninterrupted gameplay and allowing you to track balls with unobstructed views. It is also a known fact that sunglasses affect depth perception. With VISTO, sunglasses are an option, not a necessity.
Shipping
Do you have any stores in Canada?
Thank you for your interest in our hats and visors! We do not have any stores in Canada that currently carry our hats and visors. However, we can arrange to ship the hat to you in Canada.
Do you ship to Puerto Rico?
Yes, via USPS.
Will you ship to a PO Box?
Yes. It will ship via USPS.
How long does shipping take? How long does shipping take?
That varies by region, but generally 2 to 4 days.
Wholesale
Do you offer wholesale opportunities?
For wholesale inquiries, please refer to the contact Visto Visors directly through their "Contact" page.
Returns & Exchanges
What is your return policy?
If you're unsatisfied with your purchase, you can return the item(s) within 30 days of receiving your order for a full refund of the merchandise cost, provided the items are unused and have their original tags attached.
What is your exchange policy?
If you wish to exchange your purchase, you can return the item within 30 days, provided the item is unused, with the original tags attached.
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